Yes, we ship globally from our ORSOYA website and all orders over 200EUR are shipped complimentary with standard shipping.
Duties and Taxes
Global duties and taxes are included in the prices displayed and are covered by ORSOYA store inclusively.
Once your order has been placed and paid we will not be able to offer a refund on taxes.
We realize that you want to receive your purchased Item as soon as possible, therefore, we start processing each Orders as soon as submitted. Please note that completion of the online checkout process does not constitute our acceptance of your Order. We will notify you by email as soon as possible to acknowledge that we have received and are processing your Order.
Estimated Delivery Time
Dispatch and delivery times shall vary according to the ordered Item (as specified within the Order and detailed below) and your delivery address. To ensure that your items arrive in time for your event, please refer to the estimated delivery period specified in your shopping bag. The periods indicated below are estimations since some Items are made upon submitting your Order.
- Our custom-made clothes usually arrive in 4-12 weeks.
- Our dresses that are available in standard sizes usually arrive in 1-4 weeks.
We take great care to ensure the quality of each Item and prepare it for shipping. Within 24-48 hours following your submission of an Order, you will be contacted by a personal online assistant who will confirm your order, provide you with information regarding the delivery process and time estimations, and, upon receipt, will follow up with you to make sure you are happy with your Item.
Please do not hesitate to contact us via email at email@example.com and request to deliver your Item earlier, and we will do our best to accommodate your request and support your needs. Express delivery may be subject to the payment of additional fees.